Flexible Bookings
Enjoy charming coastal towns, bustling cultural centres, experience you won’t soon forget on your holiday through Vietnam.
Friends Travel Vietnam the Travel Company Turning Travellers Into Friends Since 2013
Travel packages, private tours, group tours
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Flexible bookings provide peace of mind
Friends Travel Vietnam really understand that sometimes plans change. That’s why, when you book with us you have the flexibility to change your travel plans – with assurance that you’ll have options to re-book when it suits you. As long as you notify us about changes to your travel plans at least 21 days before your scheduled departure, you can pick new travel dates or an entirely different trip, with no change fees*.
Why book with us
Flexible payment
Lock in your trip with a deposit and then pay the rest in instalments whenever you like, with no interest or fees. Just make sure you've paid in full by 21 days before your trip is scheduled to depart*.
Flexible deposit
If you cancel your trip* up to 21 days before departure, you can transfer your deposit to another available trip or hold your deposit on file indefinitely.
No change fees
Let us know about your change in plans 21 days before your departure and there’ll be no fees* to change trips.
Pay securely
Book online using our secure payment system, authenticated by DigiCert.
Reserve your place
You can place your trip on hold for up to five days, without paying a deposit.
*some exclusions may apply to your travel package, trips, excursions or tour.
Coronavirus (COVID-19) – Customer Information Hub
Latest Update
Full overview and daily updates on the COVID-19 situation in Vietnam for travellers who may have questions about the spread of the virus in Vietnam, as well as which policies are in place in Vietnam. Via the link is a full overview of the COVID-19 situation in Vietnam as it relates to travellers. Read more...
Safe travels
As we gradually return to running trips, the safety and wellbeing of our travellers, leaders, crew, staff and suppliers will remain our priority and our return to operations will be done in a safe and responsible way. Read more...
Trip cancellations
This global health crisis has impacted everyone enormously, so we want to make sure your future travel plans are safe, & reassure you that we are committed to supporting our customers in the best way that we can.
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Travel alerts
Since our very first days as a tour operator in Vietnam, travelling responsibly & safely has been at the heart of everything we do. With this in mind, monitor world events very closely.
Friends Travel Vietnam makes operational decisions based on informed advice from a number of sources.
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Credit redemption
Due to the impact of the (COVID-19) pandemic and ensuring our travellers and leaders wellbeing & safety is our top priority, we cancelled a number of trips in 2020. If we are holding a credit voucher for your cancelled trip, the following information is designed to help you re-book a future adventure when it suits you.
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Get in touch
If you have any concerns, you can contact our support team online or over the phone.
